Turning off, unplugging, then turning back on

We’ve written in the past that when having issues with your computer or any other device, the first thing you should always try is to turn it off and back on again.

With the power outages a few weeks ago, many people have been having issues with many of their devices that were plugged in and turned on at the time. While turning it off and back on again usually works, sometimes you have to unplug the device and plug it back in for it to operate correctly.

We’ve had many people come in since the power outages saying their computer doesn’t boot or it boots, but it just boots to a black screen. I’m sure when their computer is at home it, is having those issues. More often than not, when we plug it in here, it boots up. The only difference between the computer being plugged in here and at the residence is that it was unplugged and plugged back in.

Laptops, on the other hand, do not have to be plugged in to be turned on because they run on battery power. Therefore, unplugging and plugging back in a laptop may not be the trick to get it working again. In the case of laptops, turn off the machine and then remove the battery from the underside of the machine, if possible, and plug the battery back into the machine. Turn it back on and see if that fixed your issue.

Turning off, unplugging, plugging back in and turning back on is one of the simpler things people can try at home to fix device issues. Admittedly, sometimes it doesn’t work. There may still be something wrong with your device, even after performing these steps, in which case you can give us a call and we will help you.

If you have any questions concerning computers or tech support contact us at icitizentech@windomnews.com or call the Citizen at 831-3455.

Updated: May 9, 2019 — 8:58 am