Scam attempts and phone calls

Have you gotten a phone call from “Microsoft” telling you:

•  Your Windows is about to expire?
•  You have a virus on your computer?
•  Your network has been infected?

If you have, this is a scam call. Even if any of the problems they were telling you were true, there is no way they could know that without seeing the machine, but they call you out of the blue to tell you this.

If you listen to them, they will have you download a program that allows them to have remote access to your machine whenever they choose and they can infect your computer, steal personal info, lock your machine, etc. That is the actual virus, not what they told you.

If you get these scam calls and you’re not sure if it’s a scam, take notes about the information they’re telling you and then just hang up and call us and tell us what they told you. We can verify if it’s a scam or not.

The best method we know, if you get a call and you know it’s a scam, is to tell them that you’ll report them to the authorities and just hang up. If you have a smart phone you can even report the call as spam, or block the number entirely and hopefully never hear from them again.

Not surprisingly these scam calls have the same effect as scam pop-ups on your computer. We want everyone to be aware of the dangers out there.

Contact us at icitizentech@windomnews.com or call the Citizen at 831-3455.

Updated: June 14, 2019 — 9:42 am