It wasn’t too long ago that we wrote a column about the many issues that Internet Explorer is having. Well, since that article was written we have had many more calls and visits from customers about issues with Internet Explorer.
The reason there are so many problems is that Microsoft is trying to kill IE and get you to use their new browser, Edge. And since they want you to use Edge, what better way to do that than to have Internet Explorer stop working? I don’t agree with the way they are going about this, but I don’t have any say in the matter.
The other problem that comes with this is that some companies’ websites don’t work anymore. The reason for this is because they know that Internet Explorer is a thing of the past so they don’t want to waste their time, resources and money building and maintaining a website for a browser that doesn’t work anymore.
What do I do if my Internet Explorer is having troubles?
Really the only things to try would be to either restart your computer, or to do a reset of Internet Explorer.
To perform a reset you need to navigate to the Internet Options page from your control panel. Click on the Advanced tab in the upper right corner of the Internet Options screen and then toward the bottom you will see the Reset button. Click on Reset, then click on Reset one more time, and then restart your computer.
If this doesn’t fix your issues then it’s just best to move to a new browser — Chrome, Firefox, etc. Even for us “techies” it’s not worth the time to try and fix Internet Explorer because we know that Microsoft isn’t going to fix it either. All of your bookmarks can be moved to a new browser, but how to move them to a new browser depends on what browser you are going to use.
If you need help transitioning to a new web browser or have any questions about Internet Explorer, just give us a call here at iCitizen and we can help you out.
If you have any questions concerning computers or tech support contact us at firstname.lastname@example.org or call the Citizen at 831-3455.